Feathers of

It Includes predictive, progressive & preview dialling. Inbound & outbound campaigns, help desk customer support, lead generation, up & cross selling, data management, customer acquisition, order processing, collection management and social media management etc… It helps clients worldwide by managing their outsourced functions proficiently. It provides efficient customer support and personalized assistance for domestic & international processes.

With the advancement in IT infrastructure have enabled BFSI sector to go “Beyond Core” and explore new opportunities for information management, thereby achieving improved customer service and better risk management. By setting up and managing the central processing Centers for the banks, fintech and NBFC’s, it is able to cater multiple processes with reduced TAT, resulting in improved customer experience. It is designed to automate the rule or logic based parts of business processes, which makes the business much simpler, convenient and efficient operation. It will provide a collaborative environment that will make monitoring and evaluating processes and workflows easier.

Just with simple database, it delivers payroll calculation of every employee in the shortest TAT. It is allowing client to focus on its core operations and financial strategies. It integrates with other business tools & systems, making streamlining processes and syncing financial data easier. These integrations may include accounting software, time tracking systems and benefits management
 platforms.

By helping banks, fintech & NBFCs use notice management as an essential tool that can enhance a brand, build trust and improve productivity, and gain a competitive edge. It Unlocks the efficiencies in legal recovery process and expedites collections

Managing field force real-time, fraud management and more, this supports the ROI oriented field sales services for building a strong distribution and channel sales ecosystem to win market share resulting in new customer acquisition and incremental sales.

The last mile connectivity on the ground for gathering and scrutinizing information with the support of well-trained field verifiers, this delivers field verification reports with high-quality standards at the least possible turnaround times as per the client’s requirement.

By combining the Voice and Field resources to accelerate the recoveries, this facilitates resolutions for the clients and their customers. Customised solution is designed to provide field based support to complement client’s own existing internal teams or from outsourcing collection function or by providing both with streamlined debt recovery process for optimal cash flow management.

One of the key advantages of digital marketing is its ability to automate repetitive tasks and optimize processes in real time. Our automated approach to digital marketing not only enhances brand visibility and customer engagement but also delivers measurable results that drive sustainable business growth in today’s fast-paced digital landscape.

We understand that success lies in the quality of our people. That’s why we go above and beyond to attract, nurture, and retain top talent, ensuring that our team is equipped to provide efficient customer support and personalized assistance for both domestic and international processes. Whether you’re scaling up your operations or looking for specialized skills, our scalable solutions ensure that we adapt to your growth trajectory seamlessly.

Pricing, organic growth, growth strategies, sales, collections along with focusing on operations, financial engineering and turnaround consulting. Whether it’s growing your business, entering a new market, making your business more profitable or dealing with digital disruption, through data driven analysis and industry specific expertise, it helps you with your toughest strategic problems.